Explore Roatan S.A. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
1. Information We Collect
We collect the following personal information when you interact with our website or book a tour with us:
- Name
- Email address
- Phone number
- Travel Details
- IP address
- Internal cookies, session data, and cart data for website functionality
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage bookings
- To communicate with you regarding your reservation (confirmations, reminders, and updates)
- To send marketing materials, including special offers and travel tips
- To improve our website functionality and enhance user experience
We do not sell or share your personal data with third parties.
3. Data Storage and Security
- We retain customer data permanently unless a deletion request is made.
- All personal data is protected using the latest security guidelines, including password protection and two-factor authentication.
4. Your Rights
You have the right to:
- Request access to your personal data
- Request deletion of your personal data
To request data deletion, please contact us at info@exploreroatan.net.
5. Children’s Privacy
We do not collect or store personal information from minors.
6. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website at www.exploreroatan.net.
If you have any questions or concerns about this Privacy Policy, please contact us at info@exploreroatan.net.
UPDATED: FEBRUARY 2025
